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To enable us to improve our service to you we would like to ask for your feedback. Your comments will help us to optimise our website and focus our application support to your needs.

Items with a * are required fields and must be filled in.

Name:

*

Company Name:

*

E-mail address:

*

Country:

*

Please complete all of the questions below (as thoroughly as possible).

Products (Instruments)

1.  What instrument are you currently using? (please select all that apply):

TA.XTplus Texture Analyser

MT.Micro

TA.XT2i Texture Analyser

MT.RQ

TA.HDplus Texture Analyser

MT.LQplus

TA.HDi Texture Analyser

MT.LQ

TA.XTExpress

Powder Flow Analyser

2.  How do you rate the performance (in general) of Stable Micro Systems instruments?

Excellent

Good

Fair

Poor

3.  Are there any operational features that you feel would be good to incorporate into the texture analyser's specification?

Products (Software)

4.  Which software package are you currently using?:

Exponent

Texture Expert

Exponent Lite

XTRAD

Exponent Lite Express

Materials Maxim

Texture Expert Exceed

Materials Master

5.  How do you rate the performance (in general) of Stable Micro Systems software?

a) For reliability:

Excellent

Good

Fair

Poor

b) For ease of use:

Excellent

Good

Fair

Poor

6.  Are there any features that you feel would be good to incorporate into the software specification?

Products (Probes/Fixtures/Accessories)

7. What is your opinion of the quality of our probes/fixtures/accessories?

Excellent

Good

Fair

Poor

8.  Are there any other type of probe/fixture which you feel we could supply for attachment to our instruments?

If so, please give details:

User Support

9.  What type of test(s) are you currently using frequently?

Compression

Puncture/penetration

Stress Relaxation

Tension

Peel

Cycling

Extrusion

Cutting/Shearing

Adhesive

Three-point Bend

Creep

Powder Flow Analysis

If other, please specify:

10. What type of material are you testing using your instrument?

11. If you have sent technical questions requiring explanation, how would you rate the response you received?

Excellent

Good

Fair

Poor

12. If you have asked for advice on test methods, the use of probes/fixtures, data analysis, how would you rate the service?

Excellent

Good

Fair

Poor

Website Information

13.  What is your opinion of the content of our website?

Excellent

Good

Fair

Poor

14.  What is your opinion of the arrangement of our website (e.g. navigation, page length, page layout)?

Excellent

Good

Fair

Poor

15. What type of information do you feel is missing from our website or feel you would like to see?

Thank you for the time you have taken to provide us with valuable feedback.  We will endeavour to make improvements where suggestions have been made and are grateful for your comments.


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